If a listing is showing the amenity 'Pets Allowed' but the unit itself does not allow cats or dogs, it is likely that the building allows pets, however, the landlord for that specific unit does not want to allow pets for the tenant.
Per our website logic, the building level amenity overrides the listing amenity, causing this discrepancy.
If this is is the case, please have the listing agent reach out to our support team and we can correct it as needed.
You can also reach out to us directly by submitting a support request here.