Why was I automatically assigned as the Billing Agent for my team’s listing?

To be published on StreetEasy, every rental listing must have an assigned Billing Agent. This is the agent who will be charged for the listing being advertised.

If you’re part of a listing team advertising a rental on StreetEasy using Rental Boost, and multiple agents on your team have opted into Rental Boost, the designated Billing Agent may be automatically changed due to billing issues. If the original Billing Agent’s account falls into delinquency, the next eligible opted-in agent on the listing will automatically become the new Billing Agent.

Preventing Future Occurrences:
If you’d like to prevent this from happening again, opt out of Rental Boost. Agents who are not opted into Rental Boost cannot:

• Create rental listings (listing creators are automatically assigned the Billing Agent role)
• Be designated as the Billing Agent by brokerage admins
• Be automatically assigned to the Billing Agent role if the original agent becomes delinquent due to a past-due balance