Rental statements are issued monthly, in arrears.
Your invoice for a given month arrives the following month and itemises every charge, showing a price per day for each rental listing.
This means a listing you activated part-way through this month will not appear on a statement until next month. If you are looking for charges you incurred a few days ago, they are not missing — they have not been invoiced yet.
Where to find it
Your invoices are on the Billing Account page in your StreetEasy account.
What is on it
Charges are broken out by product and tier. For rental listings, the amount shown is the daily Rental Boost rate multiplied by the number of active days.
If you need the statement for reimbursement
Brokerages often require specific details before reimbursing Rental Boost charges. If your brokerage has rejected a StreetEasy invoice as insufficient, email billing@streeteasy.com and tell us which fields they need — we are tracking these requests.
Changing who receives the invoice
The billing user is whoever most recently created the listing or changed its Rental Boost plan. Only a Listing Manager can change it. Contact your Listing Manager rather than Support.
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